Shipping & Delivery Policy

Courier Partner & Logistics via Shiprocket

All our products—especially laptops and electronic devices—are securely packed and shipped through Shiprocket to guarantee reliable transit, real-time tracking, and safe doorstep delivery across available service pin codes.

Order Processing & Verification

All orders placed on our platform undergo a thorough verification and processing stage, which typically takes 1 to 2 business days.

Orders are processed during standard business hours, excluding Sundays and national/public holidays.

Estimated Delivery Timelines

Once the item has been packed and dispatched via Shiprocket, standard delivery takes approximately 7 to 8 business days to arrive at the destination, depending entirely on the recipient's geographical location and courier availability.

While we make every effort to deliver within the estimated window, unforeseen circumstances such as extreme weather conditions, regional restrictions, or logistics delays may occasionally cause minor deviations.

Shipping Charges & Methods

Shipping fees (if applicable) are calculated and displayed at checkout based on your delivery PIN code. We may offer complimentary or free shipping promotions on select products or orders exceeding a specific promotional value.

Shipment Tracking

As soon as your order is dispatched via Shiprocket, an automated notification containing your tracking details and live tracking link will be sent via SMS or Email so you can monitor your package in real-time.

You can also check your order status anytime on our Track Order page.

Package Inspection upon Delivery

Customers are strongly advised to inspect the outer packaging of the parcel at the time of delivery. If the package appears severely damaged, tampered with, or unsealed, please refuse to accept the delivery or immediately report it to our support team (+91 96706 65587, ak.smarttech.gzp@gmail.com) with photographic proof.